Meta Removes WhatsApp AI Instructions From 80 Help Pages

Meta deletes hidden AI rules from 80 WhatsApp help pages after bug exposed chatbot guidelines.

Oct 19, 2026

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Meta Removes WhatsApp AI Instructions From 80 Help Pages

Meta deletes hidden AI rules from 80 WhatsApp help pages after bug exposed chatbot guidelines.

In brief

Meta deletes hidden AI rules from 80 WhatsApp help pages after bug exposed chatbot guidelines. Meta removed 102 hidden AI instructions from 80 public WhatsApp help pages to prevent legal advice during account deletion queries. Originally reported by TokenPost.

Meta removes hidden AI rules

Meta removed 102 blocks of hidden AI instructions from 80 public WhatsApp help pages after a software bug exposed chatbot rules for responding to account deletion and legal questions.

Hidden rules prevented legal advice

One rule told the chatbot not to direct users who could not delete their accounts to data protection authorities or regulators. A separate rule addressed lawsuits and other legal action.

Guidance removed by Oct 17

Archived versions of one account-deletion page lacked the hidden text on July 12 but contained it by Sept.4.The guidance remained in page code at 5:40 p.m.et (21:40 utc) on oct.15.

The main idea

Meta removed 102 hidden AI instructions from 80 public WhatsApp help pages to prevent legal advice during account deletion queries.

Read the original on TokenPost

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