Shop Smart: How to Avoid Scams and Mid Products on Amazon

Amazon's 50,000+ versions of any product make it easy to get scammed. Here's how to spot fakes, fake discounts, and sketchy sellers.

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Apr 29, 2019

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Shop Smart: How to Avoid Scams and Mid Products on Amazon

Amazon's 50,000+ versions of any product make it easy to get scammed. Here's how to spot fakes, fake discounts, and sketchy sellers.

In brief

Amazon's 50,000+ versions of any product make it easy to get scammed. Here's how to spot fakes, fake discounts, and sketchy sellers. Filter for Amazon.com as seller, check price history with CamelCamelCamel, read middle-star reviews, and verify seller credentials before buying from third parties. Originally reported…

Amazon's overwhelming selection problem

Search for power banks and you'll find 50,000+ results from well-known brands to obscure sellers with zero reviews. The sheer volume makes it hard to spot quality products from sketchy listings.

Why Amazon's scale creates risk

It's remarkably easy to sell on Amazon, which means plenty of subpar listings from sketchy sellers. The site has documented problems with fake reviews and counterfeit items, though Amazon does offer an A-to-Z guarantee for third-party purchases.

Buy directly from Amazon when possible

Buy directly from Amazon when possible

Items sold and shipped by Amazon.com are more likely to arrive as advertised, qualify for free two-day Prime shipping, and have painless returns. Amazon keeps better watch over its own inventory than third-party sellers.

How to filter for Amazon-sold items

Search for your product, navigate to the left menu, scroll to the bottom, and select Amazon.com as your seller. This filters results to show only items sold directly by Amazon, not third parties.

Trusted third-party sellers exist

Some manufacturers like Anker sell directly on Amazon and are widely known and trusted. But if you don't recognize the seller or manufacturer, dig deeper before buying.

Fake discounts are everywhere

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Many Amazon products are endlessly on sale with deceptive list prices. Use CamelCamelCamel or the Keepa browser extension to see a product's actual price history over the past year.

“There are a lot of products on Amazon that are endlessly "on sale," and this makes it difficult to know whether you're getting an actual bargain.”

Price history tools reveal patterns

Amazon's Fire TV Stick 4K Max normally costs 60 dollars but fluctuates to 40 dollars. Knowing these patterns helps you decide if a sale price is actually worth buying now or waiting for a better deal.

Don't trust overwhelmingly positive reviews

Amazon's five-star system is easily manipulated. If a product from an unknown company has hundreds of glowing reviews, be suspicious. Many sellers use fake reviews to boost visibility.

Read the middle-star reviews instead

One- and five-star reviews are often too emotional to be useful. Two-, three-, and four-star reviews tend to be more balanced and elaborate on both good and bad aspects of a product.

Search reviews for red flag keywords

Click on the reviews section and use the search box to scan for keywords like break, bad, defective, customer service, or return. This helps you spot common problems quickly.

Verify the manufacturer and product

Check if the company name, product description, and images look professional and high-resolution. Google the manufacturer to confirm it has a real website and sells in US stores.

Watch for the frequently returned flag

If a product page shows a frequently returned item flag, read the critical and recent reviews carefully. This doesn't automatically mean avoid it, but it warrants extra investigation.

Check the seller's track record

Click on the seller's name to see their page. Look for thousands of positive reviews, which shows they've been in business a while. Verify their refund policy matches Amazon's standards.

Fulfilled by Amazon is safer

Even when buying from third-party sellers, check if the product is fulfilled by Amazon. This means the manufacturer warehouses items at Amazon's distribution centers, ensuring smoother delivery and Amazon customer service.

Compare multiple sellers

Click the Used and New link to see all sellers offering a product. You can filter by free or Prime shipping, delivery date, and seller reviews to find the best option.

Beware of duplicate-looking listings

Different sellers sometimes use the same images. Read product titles carefully and check if you clicked the right item. Sellers may list color variations or refurbished versions as separate products.

Never leave Amazon to complete purchase

If a seller asks you to leave Amazon.com to finish buying, that's a major red flag. Amazon also never asks for your social security number or other sensitive personal information.

Watch out for phishing emails

Many phishing emails pretend to be from Amazon. Don't click links in emails unless you're sure Amazon sent them. Check Amazon's notification center for legitimate messages instead.

Use Amazon's support for returns

For help with returns or other issues, visit Amazon's support site. Your recent orders will show up there if you need to initiate a return or file a complaint.

The essence

Filter for Amazon.com as seller, check price history with CamelCamelCamel, read middle-star reviews, and verify seller credentials before buying from third parties.

Read the original on WIRED

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