# AI Errors Lead to Legal Liability for Professionals

> Professionals face lawsuits when AI tools produce fake citations and inaccurate information.
- Title: AI Errors Lead to Legal Liability for Professionals | Shortify
- Summary: Professionals face lawsuits when AI tools produce fake citations and inaccurate information. Professionals can be held legally liable when AI systems…
- Keywords: legal liability, fake citations, tax court, deloitte, air canada, openai, google, confabulations, hallucinations, science, ideas, Errors
- Source: The Conversation — https://theconversation.com/companies-may-be-held-liable-when-ai-harms-their-clients-and-customers-282234
- Author: Kaitlin Newkirk
- Read time: 1 min
- Topics: ai, legal liability, fake citations, tax court, deloitte, air canada, openai, google, confabulations, hallucinations, science, ideas
## AI in Workplaces
AI tools are widely used by professionals for research and communication.
## Tax Court Case
An attorney submitted fake citations in a tax court case, leading to a warning about AI hallucinations.
## Deloitte Report Error
Deloitte produced a report with nonexistent citations and a fabricated quote for the Australian government.
## Air Canada Chatbot
Air Canada's chatbot falsely claimed bereavement policy benefits, leading to a $812 lawsuit.
## OpenAI Defamation Case
A Georgia court dismissed a defamation lawsuit against OpenAI after ChatGPT falsely accused a radio host of embezzlement.
## Confabulations
AI errors mimic real research so closely they can trick users into believing the information is valid.
## Legal Risks
Only 36% of businesses have AI policies, and 37% provide training on responsible AI use.
## Who Bears Responsibility
Professionals, not AI developers, are responsible for errors made by AI tools they use.
## Key takeaway

Professionals can be held legally liable when AI systems generate incorrect information that harms clients.