# Albertsons reimagines retail with AI

> Albertsons Cos. uses OpenAI to transform grocery shopping through AI.
- Title: Albertsons reimagines retail with AI · OpenAI | Shortify
- Summary: Albertsons Cos. uses OpenAI to transform grocery shopping through AI. Albertsons Cos. integrates OpenAI to improve grocery shopping via AI tools like ChatGPT…
- Keywords: albertsons, openai, chatgpt, safeway, retail, grocery, technology, reimagines
- Source: OpenAI — https://openai.com/index/albertsons-reimagining-retail
- Read time: 1 min
- Topics: albertsons, openai, chatgpt, safeway, ai, retail, grocery, technology
## Albertsons Cos. expands AI partnership
Albertsons Cos. is expanding its work with OpenAI to improve the retail experience for millions of customers.
## 2,200 stores serve 36 million weekly
Albertsons Cos. operates over 2,200 stores including Albertsons, Safeway, Vons, Jewel-Osco, Shaw’s, ACME and Tom Thumb, serving 36 million customers weekly.
## AI for grocery shopping
Shoppers are more open to using AI for groceries than other purchases, according to dunnhumby’s February 2026 United States Consumer Trends Tracker.
## ChatGPT grocery experience
Shoppers can start with a recipe, photo, digital list or request like 'Plan pizza night for four' to get product suggestions and checkout directions.
## Jill Pavlovich on AI
Jill Pavlovich, SVP, Digital Customer Experience at Albertsons Companies, said, 'This is another practical way we are using AI to reduce friction and make everyday shopping easier.'

> This is another practical way we are using AI to reduce friction and make everyday shopping easier
## AI rollout across retail
Albertsons Cos. is expanding its partnership with OpenAI to help teams work more efficiently and make grocery shopping easier for customers.
## What happens next
The new Safeway experience in ChatGPT will expand to other grocery brands including Albertsons, Vons, Jewel-Osco, Shaw’s, ACME and Tom Thumb.
## Key takeaway

Albertsons Cos. integrates OpenAI to improve grocery shopping via AI tools like ChatGPT for meal planning and personalized recommendations.