# Amazon cuts ties with 21 Air after Miami crash

> Five people on the ground died when a Prime Air 767 overshot a Miami runway. Now Amazon has pulled its business.
- Title: Amazon cuts ties with 21 Air after Miami crash | Shortify
- Summary: Five people on the ground died when a Prime Air 767 overshot a Miami runway. Now Amazon has pulled its business. Black box data shows the crew called a…
- Keywords: aviation, amazon, ntsb, air cargo, plane crash, business, technology, cuts, ties, Air, Miami, crash
- Source: Business Insider — https://businessinsider.com/amazon-suspends-work-21-air-after-fatal-miami-plane-crash-2026-9
- Author: Pete Syme
- Published: 2026-09-14T13:58:25.437+00:00
- Read time: 1 min
- Topics: aviation, amazon, ntsb, air cargo, plane crash, business, technology
## Amazon pauses a cargo partner
Amazon has stopped working with 21 Air, the airline operating the Boeing 767 that crashed in Miami earlier this month with Prime Air's logo on its side.

> we've decided to pause our operations with 21 Air, the operator of Flight 7598
## Five dead on the ground
The 767 overshot the runway and struck two vehicles, one a van carrying cleaning service workers. Five people on the ground were killed and five more were injured.
## Who owns 21 Air
The carrier is based in North Carolina and owned by Jim Crane, a logistics billionaire who also owns the Houston Astros.
## A warning with no answer
NTSB investigators said one pilot warned the other they were coming in too fast. There was no steady reply from the other seat.

> there was not a consistent verbal response
## The go-around that reversed
About 15 seconds after touchdown, a pilot called for a go-around. Thrust increased, then the throttles came back down and the brakes went on again.
## Brakes that never came out
The speed brakes and thrust reversers, the tools that slow a landing plane, were never deployed. Investigators do not yet know why. A final report may take one to two years.

> The speed brakes and the thrust reversers were not deployed.
## Key takeaway

Black box data shows the crew called a go-around, then reversed it, and the plane's main braking tools were never deployed.