# Amwell Reports 1/3 Adults Using AI Health Tools

> Amwell says one-third of adults now use AI health tools monthly, up from 5% two years ago.
- Title: Amwell Reports 1/3 Adults Using AI Health Tools · Pymnts
- Summary: Amwell says one-third of adults now use AI health tools monthly, up from 5% two years ago. Amwell reports 30% of adults use AI health tools monthly, a rise…
- Keywords: amwell, ai health tools, adults, healthcare, digital tools, military health system, Pymnts
- Source: Pymnts — https://pymnts.com/earnings/2026/amwell-says-one-third-of-adults-now-using-ai-health-tools
- Author: PYMNTS
- Published: 2026-11-04T20:37:07+00:00
- Read time: 1 min
- Topics: amwell, ai health tools, adults, healthcare, digital tools, military health system, business, finance
## Amwell's Earnings Update
Amwell reported $49 million revenue, down 12.9% year-over-year but $1 million above guidance.
## AI Health Tool Adoption
Three in ten adults now use AI health tools monthly, up from five percent two years ago.
## Patient Satisfaction Boost
Amwell cut returning user screens from 12 to three, raising patient satisfaction to 4.9 out of 5.
## Virtual Care Surge
Virtual primary care visits surged 41% year-over-year, highlighting demand for ongoing digital clinician relationships.
## Military Health System
Amwell powers virtual care for 9.6 million Military Health System beneficiaries.
## Key takeaway

Amwell reports 30% of adults use AI health tools monthly, a rise from 5% of baby boomers two years ago.