# Apple shuts down 28-year-old support forum

> Apple is closing its Apple Support Community on November 20, 2026, after nearly three decades of peer-to-peer technical help.
- Title: Apple shuts down 28-year-old support forum · Ars Technica
- Summary: Apple is closing its Apple Support Community on November 20, 2026, after nearly three decades of peer-to-peer technical help.
- Keywords: apple, apple support community, online forums, technical support, customer service, Ars Technica
- Source: Ars Technica — https://arstechnica.com/gadgets/2026/11/apple-is-shuttering-its-28-year-old-online-community-forum
- Published: 2026-11-11T17:04:26+00:00
- Read time: 1 min
- Topics: apple, apple support community, online forums, technical support, customer service, technology, science
## Apple closes its support forum
Apple announced Tuesday that its Apple Support Community will permanently close on November 20, 2026. The site is now read-only and no longer accepts new posts.

> The Apple Support Community will permanently close on November 20, 2026.
## Twenty-eight years of peer support
The forum launched in 1998 as Apple Tech Exchange, then became Apple Discussions in 2000. It was renamed Apple Support Communities in 2011 and Apple Support Community by 2022.
## Apple shifts to official support
Apple reportedly told MacRumors it is shutting down the forum after evaluating its support strategy and customer needs. The company now prefers customers rely on official Apple employees for technical support.
## Key takeaway

Apple is permanently closing its Apple Support Community on November 20, 2026, shifting users toward official support channels instead.