# Beijing 12345 Hotline Experience

> 200 guests experience Beijing's digital governance through 12345 hotline.
- Title: Beijing 12345 Hotline Experience · Financialpost | Shortify
- Summary: 200 guests experience Beijing's digital governance through 12345 hotline. Nearly 200 guests visited Beijing's 12345 hotline to see how digital tools improve…
- Keywords: beijing, 12345 hotline, digital governance, smart workplace, smart customer service, ai assistance, money, business, 12345, Hotline, Experience, Financialpost
- Source: Financialpost — https://financialpost.com/globe-newswire/nearly-200-distinguished-guests-visit-12345-hotline-to-experience-beijings-practice-in-megacity-governance
- Read time: 1 min
- Topics: beijing, 12345 hotline, digital governance, smart workplace, smart customer service, ai assistance, money, business
## Beijing 12345 Hotline
Nearly 200 distinguished guests visited Beijing's 12345 hotline to experience digital governance.
## Digital-Intelligent Innovation Lab
Guests interacted with smart workplace, customer service, and agent assistance systems.
## Smart Workplace
Real-time scheduling shows efficient operator staffing using weather and traffic data.
## Smart Customer Service
Guests tried Jingtong App with 2,500 daily appeals and video sign language services.
## AI Assistance System
AI handles appeals and generates work orders automatically for citizens.
## Key takeaway

Nearly 200 guests visited Beijing's 12345 hotline to see how digital tools improve city services.