# Bosses Use AI to Monitor Workers 24/7

> AI spyware tracks employees' every word and interaction in real time.
- Title: Bosses Use AI to Monitor Workers 24/7 · Futurism | Shortify
- Summary: AI spyware tracks employees' every word and interaction in real time. Co-op UK uses AI to monitor workers' phone calls for up to several hours daily, calling…
- Keywords: co-op, workplace surveillance, openai, phone calls, employee monitoring, science, technology, Bosses, Use, Monitor, Workers, Futurism
- Source: Futurism — https://futurism.com/artificial-intelligence/bosses-ai-software-watches-workers
- Author: Frank Landymore
- Published: 2026-10-18T13:50:00+00:00
- Read time: 1 min
- Topics: co-op, ai, workplace surveillance, openai, phone calls, employee monitoring, science, technology
## Co-op UK
The Co-op legal services company uses AI to monitor workers' phone calls for up to several hours daily.

> You are being watched
## AI Monitoring System
An openai model evaluates over 50 aspects of each phone call and gives pass or fail scores.

> It’s different from occasionally being listened to for compliance purposes
## Worker Experience
Employees describe the system as oppressive and dystopian, feeling monitored constantly.

> It just feels really dystopian
## Company Response
Co-op calls ai a key quality assurance tool, not a decision maker.

> ai is used only as a support tool, not a decision maker
## Key takeaway

Co-op UK uses AI to monitor workers' phone calls for up to several hours daily, calling it a quality assurance tool.