# Car maker fined for calling windshield glare 'natural'

> Car maker pays Rs 5 lakh after claiming windshield glare is 'natural' but selling fixes in India.
- Title: Car maker fined for calling windshield glare 'natural'
- Summary: Car maker pays Rs 5 lakh after claiming windshield glare is 'natural' but selling fixes in India. Car company fined Rs 5 lakh for calling windshield glare…
- Keywords: windshield glare, unfair trade practice, delhi consumer commission, car maker, rs 5 lakh, bureau of indian standards, consumer helpline, business, money, news, Car, maker
- Source: Financialexpress — https://financialexpress.com/legal/is-windshield-glare-natural-car-maker-fined-rs-5-lakh-over-unfair-trade-practice/4365193
- Author: FE News Desk
- Published: 2026-10-20T04:18:24+00:00
- Read time: 1 min
- Topics: windshield glare, unfair trade practice, delhi consumer commission, car maker, rs 5 lakh, bureau of indian standards, consumer helpline, business, money, news
## Complainant's claim
Owner bought car in April 2025 and said dashboard reflections obstructed his view during day and night driving.
## Commission ruling
Delhi consumer commission ordered car maker and dealer to pay Rs 5 lakh for mental agony and harassment.
## Company's defence
Manufacturer said glare was 'natural' and car passed quality checks with no manufacturing defects.
## Commission's reasoning
Commission found unfair trade practice because company called glare 'natural' but sold fixes in other markets.
## Safety research
2003 University of Michigan study shows reflection causes veiling luminance affecting driver visibility.
## No design defect
Commission did not find car design defective but held company liable for unfair trade practice.
## Payment terms
Company must pay Rs 5,00,000 within two months with 6% interest if late.
## What this means
Car owners should document complaints and manufacturers must offer India-specific fixes for visibility issues.
## Key takeaway

Car company fined Rs 5 lakh for calling windshield glare 'natural' while selling fixes elsewhere.