# Certinia's Veda AI agents transform professional services

> Certinia's Veda AI agents boost professional services efficiency with 24+ packages and Moonnox integration.
- Title: Certinia's Veda AI agents transform professional services
- Summary: Certinia's Veda AI agents boost professional services efficiency with 24+ packages and Moonnox integration. Certinia's Veda AI agents help professional…
- Keywords: certinia, veda, moonnox, professional services, salesforce, ai agents, intelligent actions, system of action, enterprise, SiliconANGLE
- Source: SiliconANGLE — https://siliconangle.com/2026/11/04/professional-services-certinia-thecube-ai-agents-certinia-signal
- Author: Mark Albertson
- Published: 2026-11-04T21:55:39+00:00
- Read time: 1 min
- Topics: certinia, veda, moonnox, professional services, salesforce, ai agents, intelligent actions, system of action, technology, enterprise
## Certinia's AI for professional services
Certinia brings AI into software firms' project sales, staff assignment, work delivery and client billing workflows.
## Certinia's business scale
Certinia handles 7.1 billion professional services operations monthly for clients.
## Certinia's leadership
Robert Cesafsky, Certinia's chief operating officer, says AI disrupts services industries more than tech.
## Certinia's platform history
Certinia launched in 2009 as FinancialForce.com and rebranded in 2:23 to cover broader services.
## Certinia's platform benefits
Certinia's Salesforce platform helps clients turn cost centers into profit centers through better visibility.
## Certinia's marketing focus
Mimi Spier, chief marketing officer, says AI cuts costs and identifies expansion opportunities for clients.
## Certinia's Salesforce partnership
Certinia has a deep partnership with Salesforce for AI tools and customer use cases.
## Veda AI agents
Certinia's Veda offers 24+ AI agents that help customers with project delivery and cost management.
## Veda's operational focus
Veda combines Certinia's institutional knowledge with AI to drive immediate business value.
## Moonnox integration
Certinia acquired Moonnox to add contextual data like emails and calls to Veda's workflow.
## System of Action
Certinia expanded Veda with 135 intelligent actions using a three-tier architecture for services delivery.
## Veda's impact
Veda helps professional services firms deliver projects faster and cheaper with AI agents.
## Key takeaway

Certinia's Veda AI agents help professional services firms deliver projects faster and cheaper using 24+ specialized agents and Moonnox for contextual data.