# Cult.fit builds operational muscle with Codex

> Cult.fit uses OpenAI's Codex to cut costs and boost productivity across teams.
- Title: Cult.fit builds operational muscle with Codex · OpenAI
- Summary: Cult.fit uses OpenAI's Codex to cut costs and boost productivity across teams. Cult.fit reduced customer support costs by 50% and saved $100,000 annually by…
- Keywords: cult.fit, codex, openai, ai trainer, internal applications, customer support, software savings, member experience, ai-native operations, data democratization
- Source: OpenAI — https://openai.com/index/cultfit-builds-with-codex
- Read time: 1 min
- Topics: cult.fit, codex, openai, ai trainer, internal applications, customer support, software savings, member experience, ai-native operations, data democratization, ai, technology
## Cult.fit's AI shift
Cult.fit uses Codex to help teams build tools and move work faster.
## Standardizing engineering
Cult.fit standardized software development on Codex to share knowledge and reuse capabilities.
## Engineering workflows
Codex agents handle incident investigation, security, and production issues for engineering teams.
## Data democratization
Teams now analyze data themselves after Codex improved access to company information.
## Non-engineering apps
Over 20 internal apps built by non-engineering teams using Codex.
## Cost savings
Cult.fit saved $100,000+ annually by rebuilding an internal capability with Codex.
## Customer support
AI reduced customer support costs by 50% through automated penalty waivers.
## AI Trainer
AI Trainer provides voice-first workout coaching for 45% of members.
## What's next
Cult.fit aims for an 'autopilot operations org' and 'trainer in your pocket' AI experiences.
## Key takeaway

Cult.fit reduced customer support costs by 50% and saved $100,000 annually by using Codex for internal tools and AI-driven member experiences.