# Dallas County Transit Survey: 68% Say Service Falls Short

> 68% of Dallas County residents report public transit fails to meet needs.
- Title: Dallas County Transit Survey: 68% Say Service Falls Short
- Summary: 68% of Dallas County residents report public transit fails to meet needs. 68% of Dallas County survey participants say transit service falls short, citing…
- Keywords: dallas county transit, nctcog, public transportation, transit survey, dallas area rapid transit, dallas county households, transit service, medical appointments, workplace access, Dallas Express
- Source: Dallas Express — https://dallasexpress.com/city/dallas-county-transit-survey-68-say-service-falls-short
- Author: Dallas Express
- Published: 2026-11-12T18:06:52+00:00
- Read time: 1 min
- Topics: dallas county transit, nctcog, public transportation, transit survey, dallas area rapid transit, dallas county households, transit service, medical appointments, workplace access, news, politics
## Survey Results
68% of 154 Dallas County survey participants said public transportation does not meet their needs.
## Top Complaints
Lack of service to destinations, long travel times, and too many transfers rank as leading concerns.
## Preferred Improvements
84% chose expanded service areas, 77% selected increased security, and 71% wanted more frequent buses or trains.
## Households Without Cars
66,428 households without vehicles, or 6.8% of all county households, compared with 4.8% regionally.
## Population Changes
309,055 residents age 65 or older and 284,076 people with disabilities increased by 13.3% and 16% respectively.
## Security Funding
DART approved $47.4 million for security and cleanliness improvements including surveillance cameras.
## Public Comment Deadline
Residents can submit feedback until 5 p.m. Thursday, November 12, by emailing accessnorthtexas@nctcog.org.
## Key takeaway

68% of Dallas County survey participants say transit service falls short, citing long travel times and too many transfers.