# Doctors Use AI Translation Tools Risking Patient Safety

> Doctors use AI translation tools for patient communication but risk serious errors in critical medical instructions.
- Title: Doctors Use AI Translation Tools Risking Patient Safety
- Summary: Doctors use AI translation tools for patient communication but risk serious errors in critical medical instructions. AI translation tools for medical…
- Keywords: ai translation, medical instructions, patient safety, language barriers, healthcare, english proficiency, discharge instructions, myeloma treatment, bengali translation, human translation, ai errors, medical errors
- Source: Slate Magazine — https://slate.com/technology/2026/10/ai-translation-apps-doctors-medicine.html?via=rss
- Author: Alison J. Stein
- Published: 2026-10-16T09:45:00+00:00
- Read time: 2 min
- Topics: ai translation, medical instructions, patient safety, language barriers, healthcare, english proficiency, discharge instructions, myeloma treatment, bengali translation, human translation, ai errors, medical errors
## Stephen Hibbs' Albanian Patient Death
Stephen Hibbs, a blood-cancer specialist, believed AI could have saved his patient after a young Albanian man died following a bone marrow transplant in East London.

> He was discharged with a complex postsurgery medication regimen to keep his immune system in check and prevent infection, one that had to be followed perfectly.
## Language Barriers in Healthcare
Patients and doctors struggle to communicate about symptoms, treatment options, and risks when language differences exist, increasing medical error risks.

> Even when everyone speaks the same language, patients and doctors struggle to communicate about symptoms, treatment options, and risks.
## AI Translation Tools in Healthcare
Generative AI tools like ChatGPT and translation apps such as Google Translate promise to bridge language gaps but introduce new risks in medical settings.

> With the rise of generative artificial intelligence tools like ChatGPT and translation apps like Google Translate, healthcare providers have what seems like a cheap and easy way to bridge the gap in their lab coat pockets.
## Limited English Proficiency in U.S.
27 million Americans have low English proficiency, yet the U.S. translation and interpretation profession numbers just under 74,000, according to the Bureau of Labor Statistics.

> Some 27 million Americans have low English proficiency, yet the entire U.S. translation and interpretation profession numbers just under 74,000, including plenty of people who work in non-healthcare specialties.
## Trump's English Only Policy
President Donald Trump's 2025 executive order to make English the U.S. official language worsened language access issues for healthcare providers.

> When President Donald Trump proclaimed English the U.S.’s official language in 2025, these issues worsened.
## LEP.gov Website Closure
The LEP.gov website, which provided resources for people with limited English proficiency, has been a husk for over a year with only links to Trump's executive order and a memo.

> The single page that remains has a link to Trump’s 'English Only' executive order.
## AI Translation in Emergency Care
A Denver emergency room patient with limited English returned after a heart attack due to confusing Spanish translation of discharge instructions.

> A patient arrived at a Denver emergency room one night terrified that he was having a heart attack.
## Doctor's Use of AI Translation
Doctors use AI translation tools like Google Translate to quickly translate patient instructions, despite risks of errors.

> Whenever his patients spoke a language he didn’t speak, 'I did what everybody else would do: copy, paste, throw it onto Google Translate and hope that it was somewhat accurate.'
## AI Translation Errors in Medicine
AI translation tools make critical errors in medical instructions, such as mistranslating 'hold' to mean 'adhere to medication' instead of pausing.

> A mistranslation of that 'hold' instruction as 'adhere to your medication' dangerously reverses the meaning.
## Study on AI Translation Accuracy
A study comparing AI and human translations of myeloma treatment instructions found AI scored 51 out of 100 while human translations scored 73.

> Out of a possible 100 points on a scale used by the Chartered Institute of Linguists, the human version scored a 73, losing points mainly on points of language and clarity.
## AI Translation Risks in Practice
AI translation tools cause misunderstandings in medical instructions, leading to patient harm, as seen in a 2025 study of pediatric ER scenarios.

> In a 2025 study of pediatric emergency room scenarios in the journal BMC Health Services Research, a model mistranslated a verb from Urdu, so a description of a child’s liquid intake read like the child had consumed alcohol.
## Cultural Differences in AI Responses
AI models respond differently to prompts in English versus Chinese, emphasizing individualism versus relationships in their responses.

> In English, the models tended to favor more individualistic and analytical responses, while in Chinese, they placed greater emphasis on relationships and broader context.
## Stephen Hibbs' Study on AI Translation
Stephen Hibbs and Federico M. Federici found AI translations of myeloma treatment instructions had significant errors that could harm patients.

> For the version translated by A.I., a research team member who did not speak Bengali put it through Google Translate.
## Human Review Essential for Safety
Human review is necessary to ensure accurate medical translations, as AI tools alone can cause dangerous misunderstandings.

> Without human review, 'I would not use an A.I. tool, even if there was no other alternative.'
## Consequence of AI Translation Use
Using AI translation tools without human review risks patient harm, as seen in the Albanian patient's death and other medical errors.

> In almost every case, it’d be better to avoid the surgery than to expose the patient to the risk of a botched operation.
## Key takeaway

AI translation tools for medical instructions cause misunderstandings that can lead to patient harm, as shown by a study comparing machine and human translations.