# Finastra AI Tool Helps Banks Fix Payments

> Finastra's AI cuts payment errors and speeds up bank fixes.
- Title: Finastra AI Tool Helps Banks Fix Payments · Pymnts | Shortify
- Summary: Finastra's AI cuts payment errors and speeds up bank fixes. Finastra launched AI to help banks resolve payment issues faster with repair recommendations.
- Keywords: finastra, payment processing, banks, repair recommendations, payment exceptions, payment hubs, business, finance, Tool, Helps, Fix, Payments
- Source: Pymnts — https://pymnts.com/news/artificial-intelligence/2026/finastra-deploys-ai-help-banks-tackle-payment-processing-issues
- Author: PYMNTS
- Published: 2026-09-29T16:03:18+00:00
- Read time: 1 min
- Topics: finastra, ai, payment processing, banks, repair recommendations, payment exceptions, payment hubs, business, finance
## Finastra launches AI tool
Finastra launched a new artificial intelligence-powered capability designed to help banks resolve payment processing issues faster.
## AI OperatorAssist available
The new Repair Recommendations capability is now available within Finastra’s AI OperatorAssist, a cloud-native, generative AI-powered solution designed to streamline payment operations.
## Repair Recommendations works
Repair Recommendations identifies payment discrepancies, analyzes underlying causes and provides recommendations to ensure accurate and compliant corrections.
## Benefits of AI tool
By offering these recommendations, Repair Recommendations reduces time and effort for payment exceptions; delivers consistent handling, lower error rates and increased capacity; decreases reliance on specialized expertise; and accelerates onboarding for new staff.
## Barry Rodrigues on AI
Barry Rodrigues, executive vice president, payments, at Finastra, said AI helps banks scale operations and deliver faster, more reliable services to customers.
## Mihail Duta on payment hubs
Mihail Duta, director, global solutions consultant, payments, at Finastra, said modern payment hubs route payments based on cost, speed or urgency for customer needs.
## Key takeaway

Finastra launched AI to help banks resolve payment issues faster with repair recommendations.