# Five9 Buys Level AI for $325M

> Five9 acquires Level AI in $325 million cash deal to expand AI customer service tools.
- Title: Five9 Buys Level AI for $325M · TokenPost | Shortify
- Summary: Five9 acquires Level AI in $325 million cash deal to expand AI customer service tools.
- Keywords: five9, level ai, ai customer service, contact center software, cash deal, genius cx platform, crypto, TokenPost
- Source: TokenPost — https://tokenpost.com/news/business/50778
- Published: 2026-11-07T11:35:15+00:00
- Read time: 1 min
- Topics: five9, level ai, ai customer service, contact center software, cash deal, genius cx platform, crypto, finance
## Five9 Acquires Level AI
Five9 agreed to buy Level AI in a $325 million cash deal to expand AI customer service tools for businesses using rival systems.
## Deal Terms and Timeline
The Nov. 5 agreement provides $325 million in cash, with final amount adjusted at closing for Level AI’s cash, debt, transaction expenses and net working capital. Five9 expects to close in Q4 2026.
## Sales Strategy
Five9 plans to sell Level AI’s applications via its Genius CX Platform and standalone products for businesses using their own systems.
## Key takeaway

Five9 agreed to buy Level AI for $325 million to sell AI customer service tools to businesses using rival systems.