# Hundreds still waiting to return home after Dallas gas leak

> A gas leak at a Turtle Creek apartment complex forced evacuation, but residents have no idea when they can go back.
- Title: Hundreds still waiting to return home after Dallas gas leak
- Summary: A gas leak at a Turtle Creek apartment complex forced evacuation, but residents have no idea when they can go back. Residents of Factory Design District…
- Keywords: turtle creek, dallas, gas leak, factory design district apartments, atmos energy, evacuation, displaced residents, apartment complex, news, local, Hundreds, still
- Source: FOX 4 News Dallas-Fort Worth — https://fox4news.com/news/dallas-apartment-gas-leak-turtle-creek-timeline-atmos-energy
- Author: Carter Freemon
- Published: 2026-09-22T00:00:00+00:00
- Read time: 1 min
- Topics: turtle creek, dallas, gas leak, factory design district apartments, atmos energy, evacuation, displaced residents, apartment complex, news, local
## Fire leads to gas leak discovery
A kitchen fire on September 18 at Factory Design District Apartments triggered inspections that uncovered an outside gas leak at the 325-unit building in Dallas's Turtle Creek neighborhood.
## Building evacuated as precaution
Although no gas was detected inside the five-story building, which was about 90% occupied, authorities shut off power and evacuated all residents as a safety measure.
## Leak capped but readings persist
Atmos Energy technicians capped both the primary 16-inch gas main and a parallel 3-inch main on Saturday evening, stopping the active leak. Small gas readings continued outside the building days later.
## No return date provided
As of Tuesday, September 22, Atmos Energy has not given residents a timeline for when they can return home, leaving hundreds displaced with no clear answers.
## Residents express frustration
Carlton Vernon, who moved in the day of the leak, said he's emailed constantly with no response. Resident Acacia Harris lost months of stored breast milk due to the evacuation.

> I have been emailing constantly. Probably every other hour.
## Belongings retrieval allowed
Some residents have been able to retrieve belongings from inside the building since no gas was detected in the interior, though the evacuation has caused significant disruption.
## Atmos offers resources and claims
Atmos Energy says it has made accommodations and offered resources to evacuated residents, directing them to atmosenergy.com/claims to file claims for losses.
## Residents grateful for quick response
Despite frustration over the timeline, resident Acacia Harris expressed gratitude that the leak was discovered and that a fire station nearby enabled rapid emergency response.

> I felt grateful as well that in the area that I'm in, I have a fire station literally maybe 100 plus feet away that can get to us pretty quickly.
## Key takeaway

Residents of Factory Design District Apartments remain displaced with no return date from Atmos Energy, leaving them frustrated and uncertain about their living situation.