# IndiaMART AI Strategy

> IndiaMART uses AI to boost operations but warns of uncertain returns.
- Title: IndiaMART AI Strategy · The Economic Times | Shortify
- Summary: IndiaMART uses AI to boost operations but warns of uncertain returns. IndiaMART InterMESH Ltd deployed AI across 20+ functions to improve services but…
- Keywords: indiamart intermesh ltd, dinesh agarwal, ai deployment, b2b e-commerce, quarterly earnings, net profit, IndiaMART, Strategy, The Economic Times
- Source: The Economic Times — https://economictimes.indiatimes.com/industry/services/retail/indiamart-bets-on-ai-to-sharpen-its-edge-but-warns-of-uncertain-returns/articleshow/135236716.cms
- Author: ET Online
- Published: 2026-10-27T14:24:00+00:00
- Read time: 1 min
- Topics: indiamart intermesh ltd, dinesh agarwal, ai deployment, b2b e-commerce, quarterly earnings, net profit
## IndiaMART AI Deployment
IndiaMART InterMESH Ltd outlined growing AI use across business operations during Q3 2026 earnings call.
## AI Functions Deployed
AI deployed across 20+ functions including pre-sales, data prep, sales scheduling, and user verification.
## Voice AI Agents
Voice AI agents serve 80,000 to 1 lakh buyers daily with buy leads and RFQs posted live.
## AI Models Used
IndiaMART uses Gemini, Claude, ChatGPT, Gemma, Qwen, and Grok models for AI operations.
## AI Impact Timeline
AI net impact on business volatile for next 2-4 years but provides downside protection through deep tech understanding.
## Quarterly Results
Net profit rose 9.8% YoY to Rs 90.8 crore with revenue up 9.7% to Rs 429 crore.
## Key takeaway

IndiaMART InterMESH Ltd deployed AI across 20+ functions to improve services but cautions volatile returns in next 2-4 years.