# iPhone 18 Pro Face ID Glitch Causes Reboots

> iPhone 18 Pro users report Face ID failures triggering system reboots in protected apps.
- Title: iPhone 18 Pro Face ID Glitch Causes Reboots · PCMAG | Shortify
- Summary: iPhone 18 Pro users report Face ID failures triggering system reboots in protected apps. Some iPhone 18 Pro users experience system reboots after failed Face…
- Keywords: iphone 18 pro, face id, system reboot, apple, protected apps, red, technology, iPhone, Pro, Face, Glitch, Causes
- Source: PCMAG — https://pcmag.com/news/some-iphone-18-pro-users-hit-with-face-id-reboot-glitch
- Author: Bee Wertheimer
- Published: 2026-09-23T20:04:05+00:00
- Read time: 1 min
- Topics: iphone 18 pro, face id, system reboot, apple, protected apps, red, technology
## New iPhone 18 Pro Users Report Glitch
Some iPhone 18 Pro and iPhone 18 Pro Max buyers report unresponsiveness and system reboots after failed Face ID attempts in protected apps.

> failed face id attempts are causing some new smartphones to freeze and reboot
## Reddit Users Describe Glitch
Reddit users report that after a failed Face ID attempt, pressing 'Try Face ID Again' leads to an unprompted system restart.

> after a failed face id attempt pressing try face id again leads to an unprompted system restart
## X Videos Show Unresponsiveness
Several videos on X show iPhone 18 Pro randomly becoming unresponsive to user input.

> several videos of the iphone 18 pro randomly becoming unresponsive to user input are circulating across x
## Apple Support Response
One buyer contacted Apple support and after diagnostics they believe they have a faulty unit and are replacing it.

> got in contact with apple support and after diagnostics they believe i have got a faulty unit and is in process of replacing it
## Display Glitch on X
Another X post shows an iPhone 18 Pro Max display failing to reorient after rotation, causing visual glitches.

> the display failing to reorient after being rotated
## Key takeaway

Some iPhone 18 Pro users experience system reboots after failed Face ID attempts in protected apps.