# Kerala Consumer Wins Rs 25,000 for Cracked TV

> Kerala consumer gets new TV and Rs 25,000 after TV made 'horrifying sound' and cracked display.
- Title: Kerala Consumer Wins Rs 25,000 for Cracked TV | Shortify
- Summary: Kerala consumer gets new TV and Rs 25,000 after TV made 'horrifying sound' and cracked display. Kerala consumer commission ordered replacement TV and Rs…
- Keywords: kerala, consumer commission, horrifying sound, cracked display, rs 25000, replacement, warranty, business, money, news, Consumer, Wins
- Source: Financialexpress — https://financialexpress.com/legal/horrifying-sound-and-cracked-display-kerala-consumer-gets-new-tv-rs-25000/4353083
- Author: FE News Desk
- Published: 2026-10-03T17:33:13+00:00
- Read time: 1 min
- Topics: kerala, consumer commission, tv, horrifying sound, cracked display, rs 25000, replacement, warranty, business, money, news
## Kerala consumer commission orders replacement
Kerala consumer commission directed online shopping platform and seller to replace television after customer reported 'horrifying sound' and cracked display.

> horrifying sound
## Rs 20,000 compensation and Rs 5,000 litigation costs
Commission ordered opposite parties to pay rs 20000 as compensation and rs 5000 towards litigation costs.

> rs 20000
## Consumer purchased smart tv for rs 22249
Kerala man bought smart television for rs 22249 after installation, but it made horrifying sound and cracked display.

> rs 22249
## Expert found internal crack in tv display
Expert inspected television and found internal crack affecting working, deemed major manufacturing defect.

> internal crack
## Seller claims manufacturer responsible for warranty
Seller argued only registered seller with manufacturer providing warranty, denied deficiency in service.

> manufacturer responsible
## Total compensation of rs 25000 awarded
Commission ordered new television with warranty and rs 25000 payment to consumer within 30 days.

> rs 25000
## Key takeaway

Kerala consumer commission ordered replacement TV and Rs 25,000 compensation for TV with 'horrifying sound' and cracked display.