# Man wins Rs 1.75 lakh bill waiver from NCDRC

> Man gets full Rs 25,000 compensation after telecom company fails to justify Rs 1.75 lakh bill from Nepal trip.
- Title: Man wins Rs 1.75 lakh bill waiver from NCDRC | Shortify
- Summary: Man gets full Rs 25,000 compensation after telecom company fails to justify Rs 1.75 lakh bill from Nepal trip. A man received full waiver of Rs 1.75 lakh…
- Keywords: nepal, ncrdc, mobile bill, consumer dispute, compensation, telecom company, call detail records, business, money, news, Man, wins
- Source: Financialexpress — https://financialexpress.com/legal/unexplained-rs-1-75-lakh-bill-after-nepal-trip-man-wins-full-waiver-amount-from-ncrdc/4352230
- Author: FE News Desk
- Published: 2026-10-02T07:04:39+00:00
- Read time: 1 min
- Topics: nepal, ncrdc, mobile bill, consumer dispute, compensation, telecom company, call detail records, business, money, news
## Unexplained bill after Nepal trip
A man received a Rs 1,75,427 mobile bill after a week-long trip to Nepal from January 12 to January 18, 2018.

> A week in Nepal, a bill of Rs 1,75,427
## District commission orders bill withdrawal
The District Consumer Disputes Redressal Commission in Namchi, Sikkim directed the telecom company to withdraw the disputed bill, issue a fresh bill with details, activate his mobile number, and pay Rs 25,000 compensation.

> The district commission allowed man’s complaint. It directed the telecom company to: Withdraw the disputed Rs 1,75,427 bill Issue a fresh bill with proper details Activate his mobile number Pay Rs 25,000 as compensation
## State commission dismisses appeal
The State Consumer Disputes Redressal Commission in Sikkim dismissed the telecom company's appeal, confirming the district forum’s order and noting the company did not provide call details when the bill was questioned.

> The state commission dismissed the appeal after examining the matter and confirmed the district forum’s order.
## CDRs presented without explanation
The state commission found the call detail records (CDRs) were presented by a person with no knowledge of how they were prepared, weakening the company’s case for the Rs 1.75 lakh bill.

> The state commission noted that the call detail records (CDRs) relating to the January 2018 postpaid bill had not been furnished to him when he received the bill.
## NCDRC upholds district order
The National Consumer Disputes Redressal Commission upheld the district commission’s order, stating the telecom company failed to prove the bill’s correctness with supporting evidence.

> The national commission dismissed the revision petition, saying there was no perversity in the findings recorded either by the District Commission or by the State Commission.
## Senior engineer cannot explain charges
The senior divisional engineer could not explain how the Rs 1.75 lakh bill was computed, further weakening the telecom company’s claim.

> The commission found that the officer could not support or explain the assessment of the call detail records, despite being called by the company itself.
## Consumer rights upheld
The case reinforces that consumers must receive clear bill details before accepting high mobile charges and can seek relief through consumer forums if bills are unsubstantiated.

> The judgment underlines a basic consumer right that if a bill looks abnormally high, the service provider must be able to justify it with clear, verifiable records.
## Key takeaway

A man received full waiver of Rs 1.75 lakh bill after Nepal trip, with Rs 25,000 compensation from NCDRC due to telecom company's inability to prove charges.