# Mashreq’s AI Agents Cut Integration Time Up to 70%

> Mashreq’s AI agents reduce integration time by 70% in banking systems.
- Title: Mashreq’s AI Agents Cut Integration Time Up to 70% · Pymnts
- Summary: Mashreq’s AI agents reduce integration time by 70% in banking systems. Mashreq’s AI agents cut integration design and troubleshooting time by up to 70%…
- Keywords: mashreq, ibm bob, model context protocol, ai agents, integration time, real-time payments, financial institutions, business, finance, Agents, Cut, Integration
- Source: Pymnts — https://pymnts.com/news/artificial-intelligence/2026/mashreqs-ai-agents-cut-integration-time-up-to-70
- Author: PYMNTS
- Published: 2026-10-12T23:27:49+00:00
- Read time: 1 min
- Topics: mashreq, ibm bob, model context protocol, ai agents, integration time, real-time payments, financial institutions, business, finance
## Mashreq’s AI Agents Cut Integration Time
Mashreq reduced integration design and troubleshooting time by up to 70% in an early IBM Bob pilot.

> In an early pilot of IBM Bob, Mashreq cut the time spent on integration design and troubleshooting by up to 70%, according to a Monday (Oct. 12) announcement from IBM.
## AI Handles 4,000 Monthly Requests
The secure gateway built on Model Context Protocol handles about 4,000 AI-agent requests a month across banking, payments and enterprise systems.

> The bank handles about 4,000 requests a month from AI agents to connect to its digital banking, payments and enterprise systems.
## 53% of Banks Face Manual Work
Fifty-three percent of financial institutions call manual-intensive processes their biggest obstacle to real-time payments modernization.

> Fifty-three percent of financial institutions named manual-intensive internal processes as their biggest obstacle to real-time payments modernization.
## AI Agents Work with Bank Systems
Mashreq uses AI agents to connect systems through secure gateways and API specifications for real-time payments.

> Mashreq uses IBM Context Forge, a tool built on Model Context Protocol (MCP), to give agents secure access to integration knowledge, application programming interface (API) specifications, architecture standards and operational context.
## AI Agents Speed Up Integration
AI agents automate integration tasks, reducing manual work from hours to minutes for banking systems.

> Tasks that took two to three hours of manual work now take minutes.
## Mashreq’s Digital Strategy
Mashreq’s integration platform handles 650 transactions per second across digital channels, payments and enterprise systems.

> Mashreq’s integration platform averages 650 transactions per second across digital channels, payments and enterprise systems.
## Key takeaway

Mashreq’s AI agents cut integration design and troubleshooting time by up to 70%, turning two- to three-hour tasks into minutes.