# Microsoft 365 services fully restored after global outage

> Microsoft restores Microsoft 365 services after 20-hour outage affecting 70+ countries.
- Title: Microsoft 365 services fully restored after global outage
- Summary: Microsoft restores Microsoft 365 services after 20-hour outage affecting 70+ countries.
- Keywords: microsoft, microsoft 365, microsoft outage, copilot, outlook, teams, microsoft india, india, japan, singapore, greece, norway
- Source: Financialexpress — https://financialexpress.com/life/technology/microsoft-365-services-fully-restored-company-shares-latest-update/4384428
- Author: Dimple Singh
- Published: 2026-11-14T09:27:31+00:00
- Read time: 1 min
- Topics: microsoft, microsoft 365, microsoft outage, copilot, outlook, teams, microsoft india, india, japan, singapore, greece, norway
## Microsoft service restoration
Microsoft restored Microsoft 365 services on Saturday after a major outage disrupted users in more than 70 countries and territories.
## Outage impact
The disruption affected Outlook, Teams and Copilot with governments, healthcare services, courts, airlines and businesses reporting operational problems.
## Outage duration
The outage lasted over 20 hours beginning around midday on Thursday in the United States.
## Microsoft's restoration update
Microsoft confirmed it had 'fully restored' Microsoft 365 services after addressing the underlying issue.
## Cause of outage
Microsoft said the outage was caused by a technical issue during a network capacity upgrade and not related to cyber activity or AI agents.
## Global impact
Governments in India, Japan, Singapore, Greece and Norway reported problems with email communications at ministries and agencies.
## Healthcare disruption
Britain's National Health Service and National Pharmacy Association warned of medication delays due to email service issues.
## Airline impacts
IndiGo and Akasa Air reported email support service disruptions while Air India maintained flight operations.
## Court disruption
A Manchester court paused a trial due to email service delays forcing jurors home.
## Microsoft's recovery process
Microsoft restored services in stages to ensure stability across infrastructure after addressing the underlying issue.
## Microsoft's apology
Microsoft apologized for the disruption saying it knew customers trusted their services and took responsibility seriously.
## Key takeaway

Microsoft has fully restored Microsoft 365 services after a 20-hour outage disrupted Outlook, Teams and Copilot across 70+ countries.