# Microsoft outage: What the company has said so far

> Microsoft 365 services face outage as company works to restore connectivity.
- Title: Microsoft outage: What the company has said so far · Mashable
- Summary: Microsoft 365 services face outage as company works to restore connectivity. Microsoft reports ongoing outage affecting enterprise software services with no…
- Keywords: microsoft, microsoft 365, outage, exchange online, teams, copilot 365, defender xdr, Mashable
- Source: Mashable — https://mashable.com/tech/microsoft-outage-what-company-has-said
- Author: Alex Perry
- Published: 2026-11-12T20:38:06+00:00
- Read time: 1 min
- Topics: microsoft, microsoft 365, outage, exchange online, teams, copilot 365, defender xdr, technology, culture
## Microsoft outage update
Microsoft 365 enterprise software products experienced a major outage starting in early afternoon.
## Over 100,000 users affected
More than 100,000 users reported problems with Outlook alone on DownDetector.
## Enterprise services impacted
Exchange Online, Teams, SharePoint Online, Copilot 365, and Defender XDR services affected.
## Outage scope expanded
Microsoft confirmed the issue may affect users in any region, not just the Americas.
## Technical explanation
Elevated load from unexpectedly unavailable servers shifting load onto remaining infrastructure.
## Ongoing server recovery
Microsoft restarting affected servers to restore connectivity while validating changes.
## Key takeaway

Microsoft reports ongoing outage affecting enterprise software services with no root cause identified.