# Microsoft Outlook hit by new outage

> Microsoft's Outlook email service is down across multiple regions, with the company blaming elevated load on its infrastructure.
- Title: Microsoft Outlook hit by new outage · TechCrunch | Shortify
- Summary: Microsoft's Outlook email service is down across multiple regions, with the company blaming elevated load on its infrastructure.
- Keywords: microsoft, outlook, email outage, service disruption, TechCrunch
- Source: TechCrunch — https://techcrunch.com/2026/11/12/microsofts-outlook-email-hit-by-new-outage
- Author: Zack Whittaker
- Published: 2026-11-12T19:03:39+00:00
- Read time: 1 min
- Topics: microsoft, outlook, email outage, service disruption, technology, startups
## Outlook down across regions
Microsoft said its Outlook email service is experiencing an outage, preventing users from accessing their inboxes. The issue initially affected the U.S. and the Americas, then expanded to affect any region.
## Elevated load blamed
Microsoft said some of its infrastructure was experiencing elevated load and that it was redistributing connection traffic across its broader worldwide infrastructure to help balance the load.

> elevated load
## Second major incident this year
Microsoft's last major incident was in September, when a days-long outage hit Microsoft three sixty-five, its online productivity suite that includes Outlook. Microsoft blamed a core authentication configuration issue.
## Key takeaway

Microsoft Outlook experienced an outage affecting users globally on November twelfth, twenty twenty-six, caused by elevated infrastructure load.