# Microsoft says outage not linked to cybersecurity or AI

> Microsoft outage affects millions globally, caused by network update, not cyber security or AI.
- Title: Microsoft says outage not linked to cybersecurity or AI · G1
- Summary: Microsoft outage affects millions globally, caused by network update, not cyber security or AI.
- Keywords: microsoft, outage, network update, cybersecurity, global impact, user services, b3 ibovespa, cop31, timor-leste, oab, stf
- Source: G1 — https://g1.globo.com/jornal-nacional/noticia/2026/11/13/microsoft-diz-que-pane-que-prejudicou-milhoes-de-usuarios-nao-esta-relacionada-a-ciberseguranca-ou-a-ia.ghtml
- Published: 2026-11-14T00:22:22.289+00:00
- Read time: 1 min
- Topics: microsoft, outage, network update, cybersecurity, ai, global impact, user services, b3 ibovespa, cop31, timor-leste, oab, stf
## Microsoft outage affects millions
A global outage impacted millions of users across dozens of countries, causing service disruptions for over 24 hours.
## Services affected globally
Email, meetings, and Microsoft 365 services were down, disrupting work in India, England, Japan, and the COP31 climate talks in Turkey.
## Legal consequences in Brazil
Brazil's OAB had to suspend and extend legal deadlines due to email outages, affecting the country's digital justice system.
## Legal action by OAB
OAB-SP president Leonardo Sica explained that email outages caused legal deadlines to expire without users receiving critical information.
## STF and CNJ response
The STF and CNJ suspended deadline counts on Friday and set a restart for Monday, October 16, 2026.
## Microsoft's explanation
Microsoft stated the outage was caused by a network update, not cyber security or AI, and services are gradually returning.
## Security expert analysis
Cybersecurity expert Alberto Leite noted that global reliance on few tech companies causes slow recovery from major outages.
## Impact on global services
The outage affected financial operations in São Paulo, with many trades halted during the incident.
## What happens next
Microsoft is working to restore services, with full recovery expected by Monday, October 16, 2026.
## Key takeaway

Microsoft says a global outage affecting millions of users was caused by a network update, not cyber security or AI.