# Microsoft services fully restored after global outage

> Microsoft says email, Teams and Copilot services back online after hourslong outage.
- Title: Microsoft services fully restored after global outage
- Summary: Microsoft says email, Teams and Copilot services back online after hourslong outage.
- Keywords: microsoft, outage, outlook, teams, copilot, microsoft 365, global outage, 430 million users, 70 countries, ABC7 Chicago
- Source: ABC7 Chicago — https://abc7chicago.com/post/microsoft-outage-update-company-says-365-services-fully-restored-outlook-teams-ai-assistant-copilot-impacted/20039967
- Published: 2026-11-14T11:35:00+00:00
- Read time: 1 min
- Topics: microsoft, outage, outlook, teams, copilot, microsoft 365, global outage, 430 million users, 70 countries, news, local
## Microsoft outage update
Microsoft says services fully restored after hourslong global outage.
## Outage impact
Outlook, Teams and AI assistant Copilot services disrupted for over 430 million users.
## Global reach
Outage affected governments, courts, healthcare, businesses and banks in 70+ countries.
## Microsoft's explanation
Company says outage was caused by network upgrade issue, not cyberattack or AI.
## User impact
Users reported no email sending, receiving or inbox loading for many hours.
## Government responses
Japan, Singapore, Australia and others reported operational disruptions from outage.
## Healthcare impact
Pharmacies warned of prescription delays as NHS email systems were affected.
## Key takeaway

Microsoft restored 365 services after a global outage impacted 430 million users across 70+ countries.