# Microsoft shares defy global outage, close higher

> Microsoft shares rebound after 24-hour global outage as services recover.
- Title: Microsoft shares defy global outage, close higher · mint
- Summary: Microsoft shares rebound after 24-hour global outage as services recover. Microsoft shares closed slightly higher after restoring Outlook, Teams and Copilot…
- Keywords: microsoft, outage, teams, outlook, copilot, microsoft 365, global outage, stock market, service recovery, cloud services, mint
- Source: mint — https://livemint.com/market/stock-market-news/microsoft-shares-defy-massive-global-outage-close-higher-on-friday-outlook-teams-services-recover-things-to-know-11794647299206.html
- Author: Pranati Deva
- Published: 2026-11-14T11:09:47+00:00
- Read time: 1 min
- Topics: microsoft, outage, teams, outlook, copilot, microsoft 365, global outage, stock market, service recovery, cloud services, money, business
## Microsoft services outage
Microsoft restored Outlook, Teams, Copilot and Microsoft 365 services after a global outage lasting more than 24 hours affecting users in over 70 countries.
## Stock market reaction
Microsoft shares closed nearly flat at $523.88, up 0.17% after falling 2.5% in pre-market trading due to the outage.
## Outage cause
The outage began Thursday afternoon following a routine network capacity upgrade affecting Exchange Online, which impacted Outlook, Teams and Copilot.
## Service restoration
Microsoft confirmed services were fully restored across Outlook, Teams, Copilot and Microsoft 365 by Saturday, November 14.
## Global impact
The outage affected businesses, airlines, hospitals, government agencies and financial institutions across over 70 countries.
## Microsoft's response
Microsoft ruled out cyberattacks and AI malfunctions, stating email backlogs had cleared and service health returned to normal in North America, Europe and Asia-Pacific.
## Investor concerns
The outage raised questions about business dependence on a small number of technology providers for essential workplace software and cloud infrastructure.
## Previous outages
Microsoft experienced two service disruptions this year, following outages in January and October last year.
## Service recovery status
Microsoft reported email backlogs cleared and service health returned to normal across North America, Europe and Asia-Pacific.
## Key takeaway

Microsoft shares closed slightly higher after restoring Outlook, Teams and Copilot services following a 24-hour outage affecting over 70 countries.