# N-able takes remote access service offline after zero-day bugs published

> Remote access company N-able shut down its cloud service after a researcher publicly disclosed dozens of security vulnerabilities without warning the company first.
- Title: N-able takes remote access service offline after zero-day…
- Summary: Remote access company N-able shut down its cloud service after a researcher publicly disclosed dozens of security vulnerabilities without warning the company…
- Keywords: n-able, remote access, zero-day bugs, cybersecurity, ben bales, n-central, github, TechCrunch
- Source: TechCrunch — https://techcrunch.com/2026/11/10/n-able-takes-its-remote-access-service-offline-after-researcher-publishes-dozens-of-zero-day-bugs
- Author: Zack Whittaker
- Published: 2026-11-10T15:45:27+00:00
- Read time: 1 min
- Topics: n-able, remote access, zero-day bugs, cybersecurity, ben bales, n-central, github, technology, startups
## Researcher publishes dozens of zero-day bugs
Security researcher Ben Bales released zero-day bugs on GitHub on Sunday, dubbed Able2Shell. The vulnerabilities can steal credentials, create administrative accounts, and gain root access to N-able systems.

> Able2Shell
## N-able takes N-Central service offline
N-able confirmed it took down its cloud-hosted N-Central offering to fix security vulnerabilities published online this week. The company gave customers no advance notice to patch the flaws before disclosure.
## Company urges customers to take action
N-able urged customers to take down their own self-hosted N-Central deployments, fearing attackers could use the publicly disclosed exploits to hack into customer networks. Customers cannot use the service during remediation.
## No evidence of successful attacks yet
N-able said it has no evidence of successful exploitation against any customer environments. A company spokesperson did not respond to questions about whether it can check server logs or verify this claim.
## Key takeaway

N-able took its N-Central remote access service offline after researcher Ben Bales published dozens of zero-day bugs on GitHub without advance notice, forcing the company to secure its systems.