# New Apple TV 4K hits YouTube snag at launch

> Users opening YouTube on the new Apple TV 4K see error messages and testing bars instead of video.
- Title: New Apple TV 4K hits YouTube snag at launch · The Verge
- Summary: Users opening YouTube on the new Apple TV 4K see error messages and testing bars instead of video.
- Keywords: apple tv 4k, youtube, tvos 27.2, streaming devices, app errors, The Verge
- Source: The Verge — https://theverge.com/tech/1033076/apple-tv-4k-youtube-error
- Author: Stevie Bonifield
- Published: 2026-11-13T16:55:57+00:00
- Read time: 1 min
- Topics: apple tv 4k, youtube, tvos 27.2, streaming devices, app errors, technology, culture
## YouTube fails on new Apple TV 4K
People who received the new Apple TV 4K today saw error messages when opening YouTube. The app showed a black screen with a QR code saying YouTube is not yet available on this device.

> YouTube is not yet available on this device.
## Some users saw a testing bar instead
In other cases the YouTube app was functional but displayed a transparent red bar at the bottom saying YouTube app is approved for device testing only and not for production use.

> YouTube app is approved for device testing only and not for production use.
## Software update and reinstall required
Installing tvOS twenty seven point two and rebooting was not enough to fix the issue. The Verge's Tom Warren also had to uninstall and reinstall the YouTube app to resolve the problem.
## Key takeaway

The new Apple TV 4K launched with YouTube errors that required a software update, app reinstall and reboot to fix.