# Pharmacies Shift to Care Hubs Amid Digital Competition

> Brazilian pharmacy chains expand in-store health services to compete with online sales growth.
- Title: Pharmacies Shift to Care Hubs Amid Digital Competition
- Summary: Brazilian pharmacy chains expand in-store health services to compete with online sales growth. Pharmacy chains in Brazil are adding care services to retain…
- Keywords: brazil, pharmacy, care hubs, digital sales, pharmacist services, rd saude, pague menos, panvel, d1000, vaccination, glp-1 analogs, pharmaceutical retail
- Source: valorinternational — https://valorinternational.globo.com/business/news/2026/10/30/pharmacies-become-care-hubs-as-online-competition-grows.ghtml
- Published: 2026-10-30T20:00:00.844+00:00
- Read time: 1 min
- Topics: brazil, pharmacy, care hubs, digital sales, pharmacist services, rd saude, pague menos, panvel, d1000, vaccination, glp-1 analogs, pharmaceutical retail
## Pharmacy Chains Expand Services
Large pharmacy chains in Brazil are adding vaccination and pharmacist consultation rooms to build customer loyalty and differentiate physical stores.

> Any way of differentiating your physical store ultimately helps attract more consumers
## Digital Sales Growth
Digital channels now account for 33.7% of Panvel's retail revenue, 31% of RD Saúde's sales, and 24.1% of Pague Menos's revenue.
## Service Rooms in Use
Brazil's 9,248 pharmacy service rooms operate under the Brazilian Association of Pharmacies and Drugstores.
## Service Impact on Spending
Panvel Clinic users make purchases 3.5 times more often and spend four times as much annually compared to standard customers.
## Vaccination Growth
Clinicarx recorded a 74% increase in vaccine doses administered by Brazilian pharmacy chains in the first half of 2026.
## GLP-1 Analogs Sales
60% of GLP-1 analog medications are sold through digital channels, with free medication administration for customers.
## Future Plans
Pharmacy chains aim to turn one-time visits into continuous monitoring for chronic illness patients by 2030.
## Key takeaway

Pharmacy chains in Brazil are adding care services to retain customers as digital sales rise.