# Rs 9,000 shoes defect within 15 days

> Delhi consumer panel orders shoe replacement after 15-day defect.
- Title: Rs 9,000 shoes defect within 15 days · Financialexpress
- Summary: Delhi consumer panel orders shoe replacement after 15-day defect. A Delhi man won replacement of Rs 9,000 shoes with defect within 15 days but lost Rs 2,500…
- Keywords: delhi, consumer panel, shoe defect, replacement, legal expenses, warranty, complaint, business, money, news, 000, shoes
- Source: Financialexpress — https://financialexpress.com/legal/rs-9000-shoes-develop-defect-within-15-days-man-wins-replacement-loses-legal-expenses/4364742
- Author: FE News Desk
- Published: 2026-10-19T10:33:05+00:00
- Read time: 1 min
- Topics: delhi, consumer panel, shoe defect, replacement, legal expenses, warranty, complaint, business, money, news
## Shoe defect complaint
A Delhi buyer paid Rs 9,000 for premium men’s shoes that developed stitching defects within 10 to 15 days of purchase.
## Commission hearing
The East Delhi District Consumer Disputes Redressal Commission heard the man’s complaint against the manufacturer and retailer.
## Warranty claim
The buyer alleged the shoes tore after 10 to 15 days despite a three-month warranty period.
## Legal notice sent
The man sent a legal notice to the company on December 5, 2023, demanding replacement and Rs 50,000 compensation.
## Commission decision
The commission ordered replacement, three-month warranty extension, and Rs 2,500 compensation but denied litigation costs.
## Seller’s defense
The company claimed it had replaced the shoes three times previously and raised concerns about the buyer’s conduct.
## Final order
The seller must provide replacement within 30 days, with interest at 9% per annum on compensation if delayed.
## Key takeaway

A Delhi man won replacement of Rs 9,000 shoes with defect within 15 days but lost Rs 2,500 legal costs.