# Sangoma Signs 350-Store Retailer for Managed Services

> Sangoma Technologies secures deal with 350-store retailer to replace cable and UCaaS providers with integrated managed services.
- Title: Sangoma Signs 350-Store Retailer for Managed Services
- Summary: Sangoma Technologies secures deal with 350-store retailer to replace cable and UCaaS providers with integrated managed services. Sangoma Technologies has…
- Keywords: sangoma, 350-store retailer, managed services, network, security, voice, retail, communications, money, business, Signs, 350-Store
- Source: Financialpost — https://financialpost.com/pmn/business-wire-news-releases-pmn/sangoma-signs-350-store-retailer-growing-its-managed-services-business-in-retail
- Read time: 1 min
- Topics: sangoma, 350-store retailer, managed services, network, security, voice, retail, communications, money, business
## Sangoma Signs Retailer Deal
Sangoma Technologies Corporation announced a specialty retailer operating 350 locations selected its managed network and communications solutions to replace incumbent cable and UCaaS providers.
## Retailer's Previous Setup
The retailer previously split circuits with a national cable provider and voice with a separate UCaaS provider, causing accountability gaps during service issues.
## Sangoma's Solution
Sangoma offers integrated network, security, power, and voice services under one roof with 5G failover for store connectivity during outages.
## Phased Rollout Plan
Headquarters and urgent stores go live first, followed by a schedule for remaining locations to ensure critical sites stay online.
## What the Deal Covers
Sangoma Managed Network pairs broadband with 5G failover; Cisco Meraki security; Sangoma Managed Power for remote device reboots; and Cloud UCaaS for business calling.
## Next Phase
Sangoma CX contact center platform is planned to improve customer call handling after the initial rollout completes.
## CEO Statement
Sangoma CEO Charles Salameh said the deal shows the company's integrated portfolio strength and ability to respond quickly to complex customer needs.
## Key takeaway

Sangoma Technologies has signed a 350-store retailer to replace its cable and UCaaS providers with integrated managed network, security, and voice services.