# ServiceNow and Nvidia Launch AI Agent Services

> ServiceNow and Nvidia introduce AI agents with security controls for enterprise work.
- Title: ServiceNow and Nvidia Launch AI Agent Services · Pymnts
- Summary: ServiceNow and Nvidia introduce AI agents with security controls for enterprise work. ServiceNow and Nvidia launched AI agent services with governance to…
- Keywords: servicenow, nvidia, ai agents, governance, enterprise software, openshell, ai passport, business, finance, Launch, Agent, Services
- Source: Pymnts — https://pymnts.com/news/artificial-intelligence/2026/servicenow-announces-new-ai-agent-services-with-nvidia
- Author: PYMNTS
- Published: 2026-10-21T19:56:56+00:00
- Read time: 1 min
- Topics: servicenow, nvidia, ai agents, governance, enterprise software, openshell, ai passport, business, finance
## ServiceNow and Nvidia Partner
ServiceNow launched AI agent services with Nvidia for enterprise governance and security.

> Enterprise software platform ServiceNow has launched an agentic-AI-focused expansion of its partnership with Nvidia
## Arc AI Agent Features
Arc is a personal long-running AI agent that handles work tasks with Nvidia OpenShell enforcement.

> Arc is the first personal AI agent built for everyday work and governable by IT through the Super Intelligence Control Tower and Nvidia OpenShell
## AI Passport Validation
Nvidia OpenShell reads AI Passport to validate what AI agents can access or execute.

> Nvidia’s OpenShell and BlueField data processing unit enforcement layers will be able to read ServiceNow’s recently announced AI Passport tool
## Consumer Trust Levels
56% let AI agents search products, 35% allow access to payment credentials.

> 56% of consumers will permit an agent to search and compare products, and just 35% will allow access to saved payment credentials
## Key takeaway

ServiceNow and Nvidia launched AI agent services with governance to secure enterprise work.