# Staples Gift Card Hack

> Hackers used Staples support sessions to issue $5M in gift cards.
- Title: Staples Gift Card Hack · RuntimeWire | Shortify
- Summary: Hackers used Staples support sessions to issue $5M in gift cards. Hackers accessed Staples' internal customer-support system to issue over 15,000 gift cards…
- Keywords: staples, gift cards, hacking, customer support, fraud, technology, Gift, Card, Hack, RuntimeWire
- Source: RuntimeWire — https://runtimewire.com/article/staples-gift-card-hack-support-sessions
- Author: RuntimeWire
- Published: 2026-10-19T16:56:07.821+00:00
- Read time: 1 min
- Topics: staples, gift cards, hacking, customer support, fraud, technology, ai
## Hackers Targeted Staples Support
Hackers accessed Staples' internal customer-support system using active employee sessions to issue over 15,000 gift cards worth $5 million.
## Investigations Traced Fraud
Investigators traced about $425,000 in redeemed gift cards to the Staples breach, far less than the value of cards issued.
## Criminal Pipeline Involves Fraud
Prosecutors describe a larger criminal pipeline involving hacking, fraud, U.S. retail purchases and overseas shipping.
## Key takeaway

Hackers accessed Staples' internal customer-support system to issue over 15,000 gift cards worth $5 million.