# Texas voter registration system slows response to backlog

> Texas election officials struggle with outdated voter registration system as midterm election approaches.
- Title: Texas voter registration system slows response to backlog
- Summary: Texas election officials struggle with outdated voter registration system as midterm election approaches. Texas election officials face delays processing…
- Keywords: texas, voter registration, team system, election backlog, county election officials, civix, secretary of state, midterm elections, voter eligibility, mail ballots, election administration, votebeat
- Source: The Texas Tribune — https://feeds.texastribune.org/link/16799/17489724/texas-voter-registration-backlog-county-frustration
- Author: Natalia Contreras
- Published: 2026-10-05T18:09:35+00:00
- Read time: 2 min
- Topics: texas, voter registration, team system, election backlog, county election officials, civix, secretary of state, midterm elections, voter eligibility, mail ballots, election administration, votebeat
## Texas voter registration backlog
At 6 p.m. a few days after the state sent Randall County election administrator Shannon Lackey a backlog of 3,388 voter registration records, she was still processing them after a full day of work.
## TEAM system errors
The state’s voter registration and management system, known as TEAM, is causing delays in processing voter registration records and updates.
## Shannon Lackey’s frustration
Lackey said she receives repeated error messages when trying to process the backlog, stating, 'I cannot tell you how many times I get that message, 'an error occurred,' so I’m just clicking. Nothing’s happening.'

> I cannot tell you how many times I get that message, 'an error occurred,' so I’m just clicking. Nothing’s happening.
## County officials’ concerns
Local election officials across Texas have raised concerns about TEAM since the state rolled out a long-awaited upgrade more than a year ago.
## Midterm election deadline
State officials discovered the error just weeks before today’s deadline for Texans to register to vote in time for the critical midterm elections.
## Verification delays
Election officials report waiting up to 60 days for voter eligibility verification, a key step in processing voter registration applications.
## Civix vendor issues
The Texas Association of County Election Officials stated that TEAM problems result from fundamental system architecture failures by the state’s voter registration database vendor, Civix.
## State funding promises
Texas promised to pay Civix $17 million, and up to $36 million if the state renews the contract in October 2027.
## Election officials’ workarounds
Some election officials have created spreadsheets to track mail ballots, as TEAM does not allow batch updates.
## State response
The Texas Secretary of State’s Office said it’s offering counties grants to reimburse costs for processing backlogged applications.
## Election officials’ concerns
Election officials worry that the backlog and system errors are eroding voter confidence ahead of the midterm elections.
## System rollout timeline
The state rolled out TEAM in July 2025, but election officials say it has not met promised features or functionality.
## Public trust concerns
Election officials say the backlog and system errors are causing voter anxiety about the election process.
## Key takeaway

Texas election officials face delays processing voter registrations due to TEAM system errors, risking voter eligibility verification and ballot tracking.