# Ticketmaster Hires Amazon Ex-Exec for AI Push

> Ticketmaster names ex-Amazon exec as AI chief to tackle bot attacks.
- Title: Ticketmaster Hires Amazon Ex-Exec for AI Push · Variety
- Summary: Ticketmaster names ex-Amazon exec as AI chief to tackle bot attacks. Ticketmaster appointed Jim Freeman as chief technology officer to combat bot attacks…
- Keywords: ticketmaster, jim freeman, bot attacks, live nation, antitrust trial, entertainment, culture, Hires, Amazon, Ex-Exec, Push, Variety
- Source: Variety — https://variety.com/2026/biz/news/ticketmaster-all-in-ai-amazon-exec-chief-technology-officer-1236914016
- Author: Corbin Bolies
- Published: 2026-10-19T16:00:00+00:00
- Read time: 1 min
- Topics: ticketmaster, jim freeman, ai, bot attacks, live nation, antitrust trial, entertainment, culture
## Ticketmaster hires AI chief
Ticketmaster appointed Jim Freeman as chief technology officer to combat bot attacks after its London-based CTO left for antitrust trial.
## New data science VP named
Ticketmaster appointed Rachel Smith, a veteran of Block, to its first senior vice president of data science and machine learning.
## Product VP joins team
Ticketmaster named Disney and Stripe product veteran Chuck Mortimore as next senior vice president of product.
## Key takeaway

Ticketmaster appointed Jim Freeman as chief technology officer to combat bot attacks after its London-based CTO left for antitrust trial.