# UK Banks Face Crypto Complaint Surge

> UK banks receive over 10,000 complaints about crypto transfer restrictions in 90 days.
- Title: UK Banks Face Crypto Complaint Surge · BigGo Finance
- Summary: UK banks receive over 10,000 complaints about crypto transfer restrictions in 90 days. UK banks received 10,092 complaints from 9,803 customers over 90 days…
- Keywords: uk banks, crypto transfer restrictions, lloyds banking group, barclays, natwest group, hsbc uk, starling bank, tsb, chase uk, revolut uk, financial conduct authority, zumo
- Source: BigGo Finance — https://finance.biggo.com/news/05e7139d-d4fa-449d-962b-2853fceadd3a
- Author: BigGo Finance
- Published: 2026-10-20T16:35:14+00:00
- Read time: 1 min
- Topics: uk banks, crypto transfer restrictions, lloyds banking group, barclays, natwest group, hsbc uk, starling bank, tsb, chase uk, revolut uk, financial conduct authority, zumo
## Complaint surge in UK banks
More than 10,000 customer complaints were filed over a 90-day period from May to August 2026 regarding UK banks' restrictions on transfers to cryptoasset exchanges.
## Lloyds leads complaints
Lloyds Banking Group received the most complaints with 2,297, followed by Barclays with 1,569 and NatWest Group with 1,278.
## Transfer restrictions vary
Barclays and HSBC UK cap crypto transfers at £2,500 per transaction and £10,000 over 30 days, while six banks block transfers entirely.
## Revolut's technical issue
Revolut states transfers to some cryptoasset exchanges are not supported, but this appears to be a technical issue rather than a policy.
## Regulatory deadline looming
Industry figures warn that unresolved banking access issues could undermine the UK's goal to become a global cryptoasset hub by 2027.
## Urgent need for action
Nick Jones, CEO of Zumo, says the banking access problem must be resolved urgently to allow cryptoasset companies to grow and scale.
## Key takeaway

UK banks received 10,092 complaints from 9,803 customers over 90 days about crypto transfer restrictions, with Lloyds and Barclays leading complaints.