# Work IQ for Dynamics 365 Finance

> Microsoft's AI helps ERP customers understand business processes better.
- Title: Work IQ for Dynamics 365 Finance · Cloud Wars | Shortify
- Summary: Microsoft's AI helps ERP customers understand business processes better. Work IQ enables Dynamics 365 Finance and Supply Chain customers to use AI for order…
- Keywords: microsoft, dynamics 365, work iq, erp, finance, supply chain, copilot, Work, Dynamics, 365, Cloud Wars
- Source: Cloud Wars — https://cloudwars.com/ai/what-work-iq-means-for-dynamics-365-finance-supply-chain-customers
- Author: John Siefert
- Published: 2026-09-30T16:30:00+00:00
- Read time: 1 min
- Topics: microsoft, dynamics 365, work iq, erp, finance, supply chain, copilot
## What Work IQ Means for ERP
Microsoft's new documentation answers whether agents understand business operations for Dynamics 365 customers.
## Work IQ Extends to Business Operations
Work IQ brings data from business applications into Copilot for agents to reason about orders, inventory, and suppliers.
## Current Data Sources for Preview
Dynamics 365 Sales, Customer Service, and Power Apps model-driven apps support Work IQ preview now.
## Finance and Supply Chain Rollout
Finance and Operations apps including Finance and Supply Chain Management roll out in late October.
## Why ERP Matters for Work IQ
Work IQ uses semantic models and business skills to help ERP teams capture process knowledge without weakening security.
## What to Do Now for Customers
Get Power Platform admins familiar with Work IQ, review licensing, and document finance and supply chain processes.
## Key takeaway

Work IQ enables Dynamics 365 Finance and Supply Chain customers to use AI for order, inventory, and supplier reasoning.