From mint · Pranati Deva · · 1m 30s
Microsoft shares defy global outage, close higher
Microsoft shares rebound after 24-hour global outage as services recover.
In brief
Microsoft shares rebound after 24-hour global outage as services recover. Microsoft shares closed slightly higher after restoring Outlook, Teams and Copilot services following a 24-hour outage affecting over 70 countries. Originally reported by mint.
Microsoft services outage
Microsoft restored Outlook, Teams, Copilot and Microsoft 365 services after a global outage lasting more than 24 hours affecting users in over 70 countries.
Stock market reaction
Microsoft shares closed nearly flat at $523.88, up 0.17% after falling 2.5% in pre-market trading due to the outage.
Outage cause
The outage began Thursday afternoon following a routine network capacity upgrade affecting Exchange Online, which impacted Outlook, Teams and Copilot.
Service restoration
Microsoft confirmed services were fully restored across Outlook, Teams, Copilot and Microsoft 365 by Saturday, November 14.
Global impact
The outage affected businesses, airlines, hospitals, government agencies and financial institutions across over 70 countries.
Microsoft's response
Microsoft ruled out cyberattacks and AI malfunctions, stating email backlogs had cleared and service health returned to normal in North America, Europe and Asia-Pacific.
Investor concerns
The outage raised questions about business dependence on a small number of technology providers for essential workplace software and cloud infrastructure.
Previous outages
Microsoft experienced two service disruptions this year, following outages in January and October last year.
Service recovery status
Microsoft reported email backlogs cleared and service health returned to normal across North America, Europe and Asia-Pacific.
Here's the gist
Microsoft shares closed slightly higher after restoring Outlook, Teams and Copilot services following a 24-hour outage affecting over 70 countries.
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