From mint · Sneha Biswas · · 1m 10s
Vodafone Idea spam complaints lead, Jio least despite most subscribers
TRAI report shows Jio has fewer spam complaints than Vodafone Idea despite having India's largest subscriber base.
In brief
TRAI report shows Jio has fewer spam complaints than Vodafone Idea despite having India's largest subscriber base. Jio received 2,93,716 spam complaints in Q2 FY27, less than Vodafone Idea's 539,285, despite having 527.25 million subscribers. Originally reported by mint.
TRAI Q2 FY27 UCC complaints report
TRAI revealed Reliance Jio recorded fewer unsolicited commercial communications complaints than Bharti Airtel and Vodafone Idea during July-September 2026.
Jio's subscriber count and complaint numbers
Jio had 527.25 million active subscribers as of September 30, 2026, but received 2,93,716 UCC complaints during the quarter.
Vodafone Idea's complaint numbers
Vodafone Idea recorded 539,285 UCC complaints and 31,9,629 actionable complaints during the quarter.
Action taken against complaints
Jio disconnected 4,963 telecom resources for one year, while Vodafone Idea disconnected only 355.
DND registration participation
Only 10.7% of Jio's subscribers registered for Do Not Disturb preferences as of September 30, 2026.
TRAI DND app usage
The TRAI DND app received 1.421 million complaints, accounting for 92.9% of all UCC complaints reported.
What to remember
Jio received 2,93,716 spam complaints in Q2 FY27, less than Vodafone Idea's 539,285, despite having 527.25 million subscribers.
