#customer data
10 stories
Most leaders misread their customer data
A seven-year study of 72 companies finds executives spend hours collecting customer feedback but rely on gut feeling instead of science to interpret it.
Harvard Business Review · 1m
Restaurant data ownership crisis
Restaurants must ask vendors: Do you own our customer data?
Nation's Restaurant News · 1m
Senator Demands Answers on Trump Mobile Hack
Senator calls for Trump Mobile CEO to explain data breach and security failures.
Straight Arrow · 1m
Asos Hackers Access Millions of Customer Profiles
Hackers threaten to leak Asos customer data after breaching security systems.
Dailymail · 2m
Amazon customer data revealed
Amazon knows what you buy, where you live, and more.
ABC7 New York · 1m
Amazon's Insulting Customer Dossiers
Amazon's detailed customer profiles include insulting remarks about users' bodies and habits.
Futurism · 1m
Hacker Breaches Trump Mobile
Hacker reveals Trump Mobile customer data leak via encrypted chat.
Straight Arrow · 1m
Walmart's pricing patents spark surveillance fears
Walmart has patented systems to adjust prices based on demand and customer data, raising questions about whether retailers could eventually charge different prices to different shoppers.
Fortune · 2m
Amazon loses customer data in Iranian strikes
Six months after drone attacks, AWS admits permanent data loss across Middle Eastern data centers.
WIRED · 1m
CenterPoint Energy confirms major data breach
A US energy utility admits hackers stole 7.5 million customer files through an exposed API.
TechRadar · 1m