DOJ sues Lyft over disability discrimination

DOJ accuses Lyft of refusing disabled passengers

The Justice Department filed a lawsuit against Lyft, accusing the company and its drivers of routinely refusing service to passengers with disabilities, including those using mobility devices and service animals.

Lyft also charged cancellation fees and denied accommodations

The agency accuses Lyft of imposing cancellation fees on passengers refused service and refusing to modify policies to avoid discrimination, such as denying passengers with mobility issues the choice to sit in the front seat.

This is Lyft's second ADA settlement with DOJ

In two thousand twenty, Lyft settled similar allegations with the Justice Department after a wheelchair user in Los Angeles filed multiple complaints. The DOJ concluded that changes made since then are insufficient.

DOJ seeks fifty-three million dollars and driver training

The lawsuit seeks fifty-three million dollars in damages for disabled passengers who filed complaints and asks the court to order Lyft to train drivers on the Americans with Disabilities Act of nineteen ninety.

“Discrimination has no place in the Lyft community.”