From Kiplinger · · 1m 20s
Microsoft Outage Scams to Watch For
Microsoft outage scams target users seeking fixes after critical service disruptions.
In brief
Microsoft outage scams target users seeking fixes after critical service disruptions. Users face scams during Microsoft outages as fraudsters exploit repair efforts with fake support sites and payment requests. Originally reported by Kiplinger.
Microsoft outage impact
Microsoft outage disrupted Outlook, Teams and other critical tools for millions.
Scam types during outage
Fraudsters create lookalike websites, fake support sites, phishing links and payment requests.
Eric Hulse's warning
Eric Hulse, Vice President of Research and Development at Command Zero, warns of scam risks.
Common scam tactics
Scammers pose as Microsoft to request password resets, account re-enrollment or refunds.
Payment scam red flag
Scammers text about email down and request payments to different accounts.
Scam red flag 1
Microsoft doesn't contact users about outages, so unsolicited messages are scams.
Scam red flag 2
Scammers claim to be Microsoft but use fake contact details for verification.
Scam red flag 3
Scammers create urgency to prompt immediate action without real need.
Emergency preparedness tips
Have backup email, use password manager, write down contacts and avoid email-only storage.
Identity theft protection
Report scams to FTC and use identity theft protection services.
What it means
Users face scams during Microsoft outages as fraudsters exploit repair efforts with fake support sites and payment requests.
