From Okezone · Okezone · · 40s
Kemenhaj Launches SIGAP App to Strengthen Hajji and Umrah Oversight
Kemenhaj launches SIGAP app to streamline Hajji and Umrah complaints and oversight.
In brief
Kemenhaj launches SIGAP app to streamline Hajji and Umrah complaints and oversight. Kemenhaj prepares SIGAP app to improve complaint handling and oversight for Hajji and Umrah. Originally reported by Okezone.
Kemenhaj Prepares SIGAP App
Kemenhaj prepares SIGAP app to strengthen oversight and expedite complaint handling for Hajji and Umrah.
SIGAP App Features
SIGAP app designed for multi-level access across Indonesia, enabling centralized complaint tracking and resolution.
SIGAP's Four Goals

SIGAP aims to ensure documentation completeness, clear complaint tracking, accountability, and nationwide oversight of Hajji and Umrah cases.
SIGAP Implementation
SIGAP will be used by Kemenhaj central and provincial offices to track complaints from receipt to mediation.
The main idea
Kemenhaj prepares SIGAP app to improve complaint handling and oversight for Hajji and Umrah.





