From TechCrunch · Sarah Perez · · 1m 50s
ChatGPT's wallet lets AI agents shop for you
OpenAI launches a new wallet feature that lets its AI agents complete purchases on your behalf, starting with a limited rollout to U.S. ChatGPT Pro subscribers.
In brief
OpenAI launches a new wallet feature that lets its AI agents complete purchases on your behalf, starting with a limited rollout to U.S. ChatGPT Pro subscribers. OpenAI launched a wallet feature letting AI agents called dots shop and checkout for users, initially available to U.S. ChatGPT Pro subscribers with eligible…
OpenAI launches shopping wallet
On Friday, OpenAI launched a new wallet feature that lets its AI agents, called dots, help you decide what to buy and complete the purchase on your behalf.
Who can use it now
The option will initially be available to a limited number of U.S. ChatGPT Pro subscribers, ages eighteen and up, with a U.S.-issued Visa, Mastercard, or American Express.
You stay in control
Users can review items, the total, and the payment card before checkout occurs. Users will approve purchases directly with a security check like Face ID or a fingerprint.
How the payment works
ChatGPT's Wallet charges the selected card using a payment token, which is a substitute for the user's actual card details, so that information isn't shared with either the dot or the merchant.
Card rewards and protections apply
Customers who shop via their dots will still be able to earn their credit card rewards and be able to take advantage of protections that typically come with cards, like being able to dispute transactions.
Future controls planned
OpenAI plans to offer users more control by allowing them to set spending limits or configure other parameters around purchase categories or time periods, so agents can handle purchases more autonomously.
Retailer adoption remains a challenge
OpenAI aims to make agentic shopping an option at more retailers, but some are blocking AI agents.Amazon, the largest retailer to ban AI agents, aims to steer users to its own AI agent, Alexa, instead.
The takeaway
OpenAI launched a wallet feature letting AI agents called dots shop and checkout for users, initially available to U.S. ChatGPT Pro subscribers with eligible payment cards.
