Muse now makes calls for paying users

Muse rolls out calling feature

Meta's consumer AI agent Muse can now place calls to US businesses on behalf of its users. The feature was initially tested in September and is now available to paid subscribers.

Muse has over 10 million users

Muse, which has over ten million users according to Meta, aims to make consumer AI mainstream by handling everyday tasks people want to avoid.

What Muse can call about

Alexandr Wang, Meta's chief AI officer, says Muse can handle calls people don't want to make: cable companies, the DMV, or restaurants without online reservations.

“muse can make phone calls for you! let muse take care of all those calls you don't want to make. insurance? cable? DMV? dinner res? not your problem anymore.”

Subscription pricing for calls

Muse subscription plans start at twenty dollars per month for five hundred million Muse tokens per week. Heavier users can pay one hundred dollars monthly for three billion tokens.

Other AI agents offer calling too

Muse is not alone. Startup Instinct and Google's Gemini also place calls to businesses. But many receptionists hang up when they identify an AI, though better voice mimicry makes detection harder.

Why consumers want this

Customers frustrated with complex phone trees and long hold times could use AI with infinite patience instead. The feature appeals to those tired of navigating customer service systems.

Free users get email addresses soon

While calling remains paid-only for now, Alexandr Wang said this week that a new Muse email address option will soon roll out to free users.