From The Economic Times · ET Online · · 50s
Train Passengers Get AI Cleaning Checks
Northeast Frontier Railway adds AI cleaning checks to 5 superfast trains with 2-hour complaint resolution target.
In brief
Northeast Frontier Railway adds AI cleaning checks to 5 superfast trains with 2-hour complaint resolution target. Northeast Frontier Railway introduces AI-based cleaning assessments and 2-hour complaint resolution for five superfast trains including two Vande Bharat Express services. Originally reported by The…
New Tech Services
Northeast Frontier Railway introduces tech-driven on-board services on five superfast trains.
Five Trains With Upgrades
Kamakhya, SMVT Bengaluru Express, Guwahati, Kolkata Garib Rath Express, Dibrugarh, Mumbai LTT Express, New Jalpaiguri, Patna Vande Bharat Express, New Jalpaiguri, Guwahati Vande Bharat Express.
AI Cleaning Checks
AI-based cleaning assessments monitor service quality and identify areas needing improvement.
2-Hour Complaint Target
Railway sets two-hour target for resolving passenger complaints with escalation for unresolved issues.
What to remember
Northeast Frontier Railway introduces AI-based cleaning assessments and 2-hour complaint resolution for five superfast trains including two Vande Bharat Express services.
