#archy

3 stories

#ai #mcdonalds #chick-fil-a #drive-thru #human interaction #archiq #chicago #chick-fil-a hospitality #customer service #employee experience #franchisee support #freshai

AI drive-thru wars aren’t about your order
McDonald’s AI drive-thru vs Chick-fil-A’s human focus: which hospitality wins?
Salon · 2m
Chick-fil-A Stays Human in Drive-Thru
Chick-fil-A refuses AI in drive-thru despite rivals testing automated ordering.
Valleynewslive · 1m
McDonald's $8.5B NEXT Plan for Franchise Upgrades
McDonald's $8.5 billion investment to modernize 250,000+ restaurants with AI, efficiency gains, and protein-focused menu changes by 2036
Dallas Express · 1m