#rice university

2 stories

#business #business strategy #college rankings #customer data #executive decision making #graduate earnings #higher education #management #methodology change #news #productive conflict #rebecca newton

Most leaders misread their customer data
A seven-year study of 72 companies finds executives spend hours collecting customer feedback but rely on gut feeling instead of science to interpret it.
Harvard Business Review · 1m
TCU and SMU surge while UT and A&M stumble
Texas universities split sharply in new rankings as U.S. News emphasizes graduate earnings.
Dallas Express · 1m